VAT

Why Are Taxes/VAT Now Added at Checkout?

Female nurse reviewing medical invoices in clinic.

A Friendly Note from the Team at MotivationFeedback

As we move forward under our new name – MotivationFeedback.com – we’re also making some important updates to how we operate behind the scenes. One of those changes is the addition of tax/VAT at checkout, based on your location.

We know this might be unexpected, especially if you’ve ordered from us before and never saw a tax line on your invoice. So we want to be fully transparent and explain why this is happening – and why it’s a good thing for you in the long run.

🌍 Global Rules Are Changing (And We’re Keeping Up)

Many countries now require tax or VAT to be collected on digital services, even if the business is based in a different country. This applies from your very first purchase, in places like:

  • 🇬🇧 United Kingdom – Digital products require VAT collection from order #1
  • 🇪🇺 European Union – Cross-border services must follow EU VAT rules
  • 🇸🇦 Saudi Arabia, 🇦🇪 UAE, 🇳🇬 Nigeria, 🇦🇺 Australia – VAT/GST rules apply to all digital services

 

We’ve always aimed to do things right – and as these rules become more strictly enforced, we want to stay ahead of the curve and do the responsible thing for both our business and our customers.

What This Means for You

  • All tax is calculated and collected by our trusted checkout provider, Fungies.io
  • You’ll see clear pricing – no hidden fees, no last-minute surprises
  • Your card/bank statement will say: FUNGIES-MOTIVATIONFEE
  • A full receipt and tax breakdown will be sent to your email after purchase

We never keep or profit from these taxes. All VAT/GST is passed directly to the relevant tax authorities in your country.

The MotivationFeedback Promise

Even as we grow and adapt, our mission stays the same:
To give every OET and IELTS student high-quality, reliable writing corrections delivered with care, precision, and personal support.

Our service standards will always remain high – 
✅ Same fast turnaround times
✅ Same expert, certified human feedback
✅ Same easy submission process
✅ Same friendly support whenever you need it

We truly appreciate your trust in us – and we’re committed to staying clear, ethical, and honest as we continue helping students around the world succeed, one letter at a time.

Questions?

We’re always happy to help!
📧 Email us anytime at [email protected]
🌐 Or visit our new home: MotivationFeedback.com (coming soon)