Pharmacy · Advice letter · Beginner

Pharmacy — Advice on a New Antibiotic Course

A pharmacist writes to a patient starting nitrofurantoin for a urinary tract infection. This is a beginner advice case: a single medicine, a clear set of instructions, and a simple safety net. It is the ideal case for practising patient-friendly register before harder counselling letters.

Letter type

Advice

Write to

Patient

Target length

180–200 words

The case notes

Patient: Mrs Aisha Noor, 41 years old

Reason: Uncomplicated urinary tract infection confirmed on dipstick

Prescription: Nitrofurantoin 100 mg modified-release, twice daily for 3 days

How to take: Take with food; complete the full course even if symptoms settle early

Side effects to mention: May cause nausea and turn urine dark yellow or brown — harmless and expected

Safety net: Seek help if symptoms worsen, fever or back pain develop, or no improvement after 48 hours

General advice: Drink plenty of fluids; usual painkillers may be used for discomfort

Task: Write an advice letter to Mrs Noor explaining how to take her antibiotic and what to watch for.

Writing task

Write an advice letter to Mrs Noor explaining how to take her antibiotic and what to watch for.

What to include, what to cut

The hardest mark to win is selection. The same case notes contain decision-relevant facts and distractors. Here is what an examiner expects to see in a Grade B letter for this scenario, and what should be left out.

Include

  • How and when to take it, and finishing the course

    The central instruction; not completing the course risks treatment failure and resistance.

  • The harmless dark-urine side effect

    Pre-warning prevents an alarmed patient stopping the medicine unnecessarily.

  • The safety net for worsening symptoms

    Examiners reward a clear, specific safety net in advice letters above almost any other content.

Leave out

  • The pharmacology of nitrofurantoin

    Mechanism detail is wrong for a patient audience and breaks the register.

  • Dipstick technicalities

    The patient needs to know what to do, not how the diagnosis was reached.

Criterion in focus · Genre & Style

Patient advice is the clearest test of register. Warm, plain, direct sentences score Genre & Style; clinical jargon or a formal professional tone aimed at the wrong reader loses it, even when every fact is correct.

Now write the letter — and find out what is blocking your Grade B

Write a 180–200 words advice letter from these notes, paste it into the free checker for an instant read, then submit it for a human grade against all six criteria. Dr Mariam's team returns line-by-line feedback, from $12.

Questions about this case note

How formal should an OET advice letter to a patient be?
Polite and respectful, but plain and supportive — not the formal register you would use to a consultant. Short sentences, everyday words, and a clear explanation of what to do and why. The recipient is the patient, and the register must match.
Should I list every possible side effect?
No. Name the side effects the patient is likely to notice and the warning signs that need action. A long list of rare effects overwhelms the reader and costs clarity marks.

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